5. Who regulates us?

Select Mortgages and Loans is authorised and regulated by the Financial Services Authority. FSA Register number is 300204 .

Our permitted business is advising on and arranging mortgages and general insurance.

You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:

.in writing Write to: Compliance Officer at Select Mortgages and Loans, Brynhir Lodge, Blue Anchor, Penclawdd, Swansea, SA4 3JB

. by phone Telephone: 01792 85 00 17

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Mortgages

Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.

Further information about compensation scheme arrangements is available from the FSCS

NB - Buy to Let mortgages may not be covered by the MCCB/FSA protection